We’re open for Electrical work and have COVID-19 regulations in place  

​​What a year it’s been hey. There’s been so many ups and downs and new rules and regulations put in place all because of a virus. As our valued clients, we want you to know that we take our part in removing the risk of transmission very seriously.
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​We want to stay out of lockdowns so we can continue to do ‘business as usual’ – well as usual as possible!

How we’ll keep you COVID-19 safe on our side  
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​All our electricians will carry antibacterial surface spray and hand wash in their vans. They will use these medical-grade products:

• Before entering any agency to collect keys
• Before entering a rental property
• After the completion of a job
• On any surfaces or items installed by us during a job
• On any keys returned to your agency
• On our hand tools and equipment

If any of our employees develop symptoms or have been in close contact with someone who has tested positive, they will self-isolate in accordance with government guidelines. 

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Supply chain delays impacting our clients  
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​Unfortunately, we have experienced some delay with our supply chains. Appliance stock comes out of Asia, so there is a delay on the importing of some goods. This is out of our control, and we appreciate your patience. 
 
 Here’s how it stands right now:

• General electrical items (day to day) – no delays
• Ceiling fans & speciality lights – no delays
• Appliances (ovens, cooktops etc.) – holding stock
• Air conditioners:
  • Mitsubishi – Limited stock (case by case)
  • Daikin – Limited stock
  • Haier – Stock arriving early April 

Excite Electric accounts  
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As a small business, we can offer 14-day trading terms; however we can’t carry bills that are over 30+ days overdue. I’m sure you’d appreciate we’re all in similar boats, paddling our way down this choppy river.
 
 Please speak to us if you have any concerns regarding the payment of goods and services. 

From the team at Excite Electrics, thank you.

​During these uncertain times, we sincerely thank you for your continued support and for working with us. We value our clients, and your safety is paramount to us. If you have any questions or concerns, please get in touch. ​

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